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AI / AI Engineering / Databases

How AI Agents Are About To Change Your Digital Life

Explore how AI agents use vector databases to remember and learn, enhancing their ability to assist in increasingly complex and personalized ways.
Oct 10th, 2024 6:16am by
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Featured image by YASA Design Studio for Unsplash+.

Imagine learning a new skill or understanding a complex concept, only to forget it entirely the moment you step away. Then when you need that knowledge again, it’s gone and you have to start from scratch. Frustrating, right? This lack of continuity would make it nearly impossible to build on your experiences or tackle increasingly complex tasks.

AI agents face a similar problem. They can process information, answer intricate questions and handle multistep workflows, but without a way to retain what they’ve learned, they start each interaction with a blank slate. For these agents to perform effectively, they need a memory system that allows them to recall and build upon past interactions. This is where vector databases come in. Milvus, an open source vector database created by Zilliz, enables AI agents to store, manage and retrieve high-dimensional data efficiently, giving them the memory they need to make smarter decisions and adapt over time.

Let’s delve into what AI agents are and how vector databases like Milvus enhance these systems to unlock their full potential.

Understanding AI Agents

AI agents are software entities designed to perform tasks autonomously. They are driven by complex algorithms and can interact with their environment, make decisions and learn from experiences. These agents are employed in various applications such as chatbots, recommendation systems and autonomous vehicles.

At their core, AI agents operate through a cycle of perception, reasoning, action, interaction and learning.

An intelligent agent uses perception, learning, and world knowledge memory to reason, leading to taking action and interacting.

Structure of an intelligent agent

Perception

The process begins with AI agents gathering information from their surroundings through sensors or user inputs. For instance, a chatbot processes text from a conversation, while autonomous vehicles analyze data from cameras, radar or lidar sensors. This gathered data forms the agent’s perception of its environment, setting the stage for informed decision-making. The accuracy of this perception is crucial as it significantly impacts the quality of subsequent actions and interactions.

Reasoning

Once data is collected, AI agents process and analyze it to derive meaningful insights. This stage involves using large language models or rule-based systems to interpret the input, identify patterns and contextualize the information. The reasoning process is also influenced by the agent’s world-knowledge memory, allowing it to leverage past experiences for improved decision-making. For example, in a recommendation system, the agent analyzes user preferences and behavior to suggest relevant content. Reasoning is critical for understanding the environment and predicting the consequences of potential actions.

Action

Following the reasoning phase, the agent takes action based on its analysis. This might involve responding to a user query in a chatbot, suggesting a product in an online store or making a steering adjustment in an autonomous vehicle. The actions are not isolated events; they are direct outputs of the agent’s reasoning process. Effective actions rely on accurate perception and sound reasoning to ensure the agent can perform its intended tasks successfully.

Interaction

Beyond singular actions, AI agents often engage in continuous interaction with their environment and users. Interaction is a more dynamic form of action where the agent repeatedly exchanges information with the external world. This ongoing dialogue allows the agent to refine its understanding and adjust its behavior in real time. For instance, in a conversational AI, the interaction involves maintaining context over multiple exchanges, adapting responses based on user feedback and providing a coherent experience. This iterative exchange is crucial for environments that change frequently or require complex decision-making over time.

Learning

Learning distinguishes AI agents from traditional software. After taking action and interacting with the environment, the agent evaluates outcomes and adapts its future behavior. This learning process is driven by feedback loops, where the agent learns from its successes and failures. By integrating the knowledge memory, the agent continually updates its understanding of the environment, making it more adept at handling new and unexpected scenarios. For example, an autonomous vehicle improves its navigation by analyzing previous driving conditions, and a recommendation system refines its suggestions based on user feedback. This continuous learning cycle ensures that AI agents become more effective and intelligent over time.

While these stages outline the fundamental workings of an AI agent, their true potential is unlocked when they can store and retrieve knowledge in the long term, enabling them to learn from past experiences and adapt. This plays a pivotal role in enhancing these agents’ memory and decision-making capabilities.

How Vector DBs Empower AI Agents

Vector databases (DBs) are specialized databases optimized to handle high-dimensional vectors, which are numerical representations of complex data like text, images and audio. Unlike traditional databases that store structured data, vector DBs store vectors to facilitate similarity searches, which is essential for tasks like information retrieval and recommendation. Milvus is an open source vectorDB designed specifically for these requirements, providing a scalable and efficient solution. It is the most popular vector database in terms of GitHub stars.

Vector DBs like Milvus serve as a memory system for AI agents, enabling them to handle vast amounts of high-dimensional data efficiently. It’s important to note that not all vector DBs are the same. It’s important to pick one with comprehensive search features and that is highly scalable and performant. Vector DBs with these types of features, such as Milvus, are key to building more intelligent AI agents.

Building Long-Term Memory

Agents rely on long-term memory to retain information and context across interactions. They must have access to an efficient way to store and retrieve semantic data:

  • Efficient indexing: Indexing techniques like HNSW (Hierarchical Navigable Small World) allow agents to quickly find relevant information. These techniques help navigate high-dimensional spaces swiftly, enabling agents to pull up the right information without delay.
  • Flexible schema: Agents often need to store additional metadata alongside their vector data, such as the context or source of the information. A dynamic schema design like what Milvus offers allows the addition of metadata to each vector flexibly. This enriches the agent’s memory, offering a fuller picture of stored knowledge.

Enhancing Context Management

For agents to maintain coherent interactions, they must efficiently retrieve relevant data.

  • Approximate nearest neighbor (ANN) search: ANN algorithms find vectors most similar to a given query. This quick retrieval of relevant data allows agents to provide informed and context-aware responses, crucial in dynamic environments.
  • Hybrid search capabilities: Context isn’t just about similarity; sometimes, agents need to consider specific attributes alongside semantic relevance. Hybrid searches that combine vector similarity with scalar filtering give agents the flexibility to fine-tune their information retrieval, ensuring more precise outcomes.
  • Real-time search: Agents need access to the most current information. Real-time data insertion and near real-time search ensures that agents are always working with up-to-date knowledge, making their responses more accurate and relevant.

Ensuring Scalability and Performance

As agents scale in complexity and data volume, their underlying memory system must handle this growth without sacrificing performance.

  • Distributed architecture: A distributed architecture divides tasks and data across multiple machines, or nodes, that work together as a single system. This setup allows horizontal scaling, meaning you can add more nodes to handle increasing data or query loads. For AI agents, this distributed setup ensures they can manage large volumes of data without slowing down. For example, if an AI agent needs to process billions of pieces of information, this data can be distributed across multiple nodes, maintaining fast response times and avoiding bottlenecks.
  • Load balancing and sharding: Load balancing distributes workloads evenly across different servers or nodes, preventing any single machine from becoming overwhelmed. Sharding is the process of breaking up large data sets into smaller, more manageable pieces called shards. A shard is a horizontal data partition in a database. Using both techniques optimizes the vector database’s performance. When data and query workloads are spread evenly across the cluster, each machine only has to handle a portion of the work, which increases efficiency. This is particularly important for agents that need to process large data sets quickly. By breaking the data into shards and distributing them, queries can be processed in parallel, making operations faster and smoother.
  • High throughput and low latency: Throughput measures how many queries a system can handle in a given time, while latency is the delay before the system responds to a query. For applications that require instant responses — such as chatbots, search engines or recommendation systems — high throughput and low latency are crucial. Milvus is designed to handle thousands of queries per second (high throughput) and return results within milliseconds (low latency), even when working with billions of vectors. This allows AI agents to provide real-time responses to users, making them suitable for applications that need quick, on-the-fly decision-making.

Practical Applications of Milvus-Enabled AI Agents

Combining scalable performance and seamless data retrieval creates a powerful tool for a variety of industries. Here are some practical applications where Milvus-enabled AI agents can thrive:

Conversational AI and Customer Support

These conversational AI agents can retain context over long interactions, making them more effective in customer support roles. Traditional chatbots often struggle to maintain coherent conversations beyond a few exchanges. A vector database-enabled AI agent can store and retrieve previous interactions, enabling it to understand ongoing conversations and provide more personalized responses.

Example: Consider an AI agent deployed by an e-commerce platform. A customer contacts the support team regarding a product issue. The AI agent recalls the customer’s previous interactions, such as past purchases, previous support tickets and chat history. This memory allows the agent to provide context-aware assistance, such as troubleshooting steps tailored to the customer’s situation or offering product recommendations based on their purchase history.

Personalized Content Recommendations

These AI agents can provide personalized content recommendations by analyzing user behavior and preferences. By storing user interactions as vectors, these agents can match current behavior with past patterns to recommend articles, videos, products or other content.

Example: A streaming service uses an AI agent to recommend shows to its users. When a user watches a series, the AI agent generates vector embeddings representing the show’s features (genre, actors, themes) and the user’s interaction patterns. Over time, the agent learns the user’s preferences and compares new content to the stored embeddings. If the user enjoys thrillers with a certain actor, the agent can identify and recommend similar content, enhancing the user’s viewing experience.

Fraud Detection in Financial Services

In financial services, these types of AI agents can detect and prevent fraud by analyzing large volumes of transaction data. By converting each transaction into a vector that captures key attributes, such as transaction amount, location and time, agents can identify patterns and flag anomalies in real time.

Example: A bank employs an AI agent to monitor transactions for signs of fraud. The agent stores vectors representing normal transaction patterns for each customer. If a transaction significantly deviates from these patterns — such as a large withdrawal in a foreign country shortly after a similar transaction locally — the agent can quickly retrieve this information and flag the transaction for review. By doing so, the agent helps reduce false positives and identifies genuine threats promptly.

Autonomous Vehicles and Navigation

AI agents in autonomous vehicles process and interpret sensory data from the vehicle’s environment. By storing vector embeddings of objects, road conditions and previous navigation routes, the Milvus-enabled agent can make informed decisions in real time.

Example: An autonomous vehicle uses an AI agent to navigate city streets. The vehicle’s sensors constantly feed data into the agent, which generates vectors representing various elements like road signs, pedestrians and obstacles. The agent compares this incoming data with stored embeddings of known scenarios to make split-second decisions. For instance, if the agent recognizes a complex intersection it has navigated before, it can recall the optimal route and driving behavior, improving both safety and efficiency.

Conclusion

Vector databases like Milvus are crucial in building intelligent AI agents. They provide a powerful memory system capable of storing, searching and retrieving high-dimensional data. They also enable AI agents to handle complex tasks, offer personalized interactions, and adapt to changing environments through efficient similarity search and continuous learning.

As AI agents continue to evolve, vector databases’ role in supporting advanced applications will only grow. By leveraging their capabilities, you can build AI agents that are not only intelligent but also contextually aware and adaptable. Visit the Zilliz GenAI Resource Hub to learn more.

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